Welcome to Francisco Almeida Rebelo's practice. Your privacy and the confidentiality of your personal information are extremely important to us.

This Privacy Policy explains how we collect, use, and protect your personal data and health-related information, in accordance with applicable laws and professional ethical standards.

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and all other applicable data protection and privacy laws.

Data Controller:

Francisco Almeida Rebelo
Clinical and Health Psychologist and Sports Psychologist
Professional Registration Number: COPC 36547
Email: consultas@almeidarebelo.com

The legal basis for the processing of personal data is the user's consent and the provision of healthcare and psychological support services, in accordance with applicable legislation.

1. Information We Collect

We collect information in the following ways in order to provide you with the best possible care and support:

Information You Provide to Us

When booking an appointment or during sessions, you may provide us with personal information such as:

– name
– email address
– telephone number

In addition, during the therapeutic process, you may share information relating to your emotional and psychological well-being.

Information About Your Use of the Website

Like most websites, we may collect non-identifying information such as browser type, device information, and IP address in order to understand how the website is used and to improve our services.

This website may use technical and functional cookies that are necessary for the proper operation of the website, online bookings, and the enhancement of the user experience.

2. How We Use Your Information

Your information will be used exclusively for the following purposes:

Provision of Therapeutic Services

– manage bookings and appointments
– conduct online sessions
– tailor psychological support to your individual needs

Communication

– send appointment reminders
– respond to your messages or requests
– share relevant information, always with your consent

Billing and Administrative Management

– process payments
– comply with administrative and legal requirements related to professional practice

Service Improvement

We may use anonymised and aggregated data to improve the quality of our services and enhance the user experience.

3. Data Confidentiality and Security

Confidentiality is one of the fundamental pillars of psychological support and therapy.

Professional Confidentiality

All information shared during sessions will be treated with strict confidentiality and will not be disclosed to third parties without your express consent, except where disclosure is required or permitted by law.

Legal Exceptions

Applicable laws and professional ethical obligations may require the disclosure of information in specific and exceptional circumstances, such as:

– a serious and imminent risk of harm to yourself or others
– suspected abuse or neglect of children or vulnerable individuals
– a legal obligation arising from a court order

Data Protection

We implement appropriate technical and organisational measures to protect your information.

Online sessions are preferably conducted through Google Meet or other equivalent secure platforms, with the aim of ensuring the privacy, confidentiality, and protection of the information shared during sessions.

Furthermore, online sessions may not be recorded by either party without the prior express consent of both parties.

Personal data will be retained only for as long as necessary for the provision of services, compliance with legal obligations, or while an active professional relationship exists.

4. Your Rights

You have the right to:

– access the personal data we hold about you
– request the correction of inaccurate or incomplete personal data
– request the deletion of your personal data, within the limits permitted by applicable law
– request the restriction of the processing of your personal data
– request the portability of your personal data
– object to the processing of your personal data in certain circumstances
– withdraw your consent at any time, within the limits permitted by applicable law

In addition, if you believe that the processing of your personal data does not comply with applicable data protection laws, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

5. Third-Party Services

We may use trusted third-party service providers for functions such as:

– online appointment bookings
– payment processing
– communication services

We work only with service providers that maintain appropriate standards of privacy and data protection, sharing only the information that is strictly necessary for the provision of their services.

We are not responsible for the privacy policies or practices of third-party services.

6. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Any changes to this Privacy Policy will be published on this page together with the corresponding update date.

We recommend that you review this Privacy Policy periodically.

7. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, you may contact us at:

Francisco Almeida Rebelo
consultas@almeidarebelo.com